GeorgiaCares is a private-public partnership, administered by the Georgia Department of Human Services Division of Aging Services. GeorgiaCares is a volunteer-based program that provides free, unbiased and factual information and assistance to Medicare beneficiaries and their caregivers about Medicare, Medicaid and related health insurance issues including long-term care insurance, prescription drug assistance programs and Medicare fraud, error and abuse. GeorgiaCares provides individual one-on-one counseling, community education and outreach.

GeorgiaCares is the State Health Insurance Assistance Program (SHIP) and SMP (Senior Medicare Patrol). GeorgiaCares helps people with Medicare understand their benefits, make informed decisions about health care options and provide ways to protect themselves from Medicare fraud, error and abuse. 

  • GeorgiaCares is non-biased 
  • GeorgiaCares services are free. 
  • GeorgiaCares is not affiliated with any insurance company. 
  • GeorgiaCares counselors do not sell or solicit any type of insurance. 
  • GeorgiaCares counselors can help people with Medicare:
    • Understand their choices
    • Enroll in a Medicare plan that meets their needs 
    • Review Medicare Summary Notice(s) and Explanation of Benefits 
    • Sort through medical bills and assist in filing Medicare claims and appeals 
    • Apply for financial assistance programs to reduce Medicare out-of-pocket expenses 

Contact GeorgiaCares today to request a one-on-one counseling session, guest speakers, printed resources and information about rewarding volunteer opportunities.  Call 1-866-55AGING (2-4464) or visit