Community Care Services Program

Effective July 1, 2016, administration of the Community Care Services Program (CCSP) will transfer from the Department of Human Services, to the Department of Community Health (DCH). Both agencies are working together to ensure a smooth transition. CCSP is a Medicaid waiver program that provides a range of community-based services to assist individuals who are older and/or have disabilities to achieve safe, self-reliant
Answers to the most commonly asked questions regarding the CCSP transfer for:

FAQs for Members

FAQs for Providers

All service providers interested in submitting applications to become qualified providers in the Community Care Services Program:

Please see enrollment updates to be published January 1, 2015. See the end of this page for additional details.

WHO: CCSP assists older and/or functionally disabled consumers, their families, and caregivers in achieving safe, self-reliant lives.  Participants must meet the same medical, functional and financial eligibility criteria as for placement in a nursing facility under Medicaid and be approved by a physician.

WHAT: CCSP provides a range of community-based services (see list below) that support consumer choice to remain in the community. 
HOW: The Division of Aging Services administers CCSP by contracting with 12 Area Agencies on Aging to regionally manage the program and provide consumer case management. 

How to Get Local Help       

For information & assistance, eligibility screening, and referral to community services/ resources, contact your regional Area Agency on Aging:

Select a county:

Select a city:


SERVICES (based on the individual’s CCSP Care Plan):
Emergency Response Button (ERS)  Button for two-way communication between consumer and a communication control 24/7
Home-Delivered Meals (HDM) May receive service only in addition to another CCSP service.
Skilled Home Health (HDS)  After 50 Medicaid Home Health visits; services include skilled nursing, physical, speech & occupational therapy, home health aide, and, medical social services.
Personal Care Assistance (PSS)   Provides assistance: light housekeeping, running essential errands, and, basic personal care needs (feeding, dressing, bathing, toileting, and transferring).  Respite care for the full time caregiver.
Consumer Direction PSS Option (CD-PSS) Eligible consumer hires and supervises worker(s) of choice; enrolls also in Financial Management Services.
Respite Care (OHRC)   Provides caregiver with respite by providing out of home consumer overnight care in an approved facility with 24-hour supervision.
Adult Day Program (ADH)   Community-based group day program for functionally or cognitively impaired consumers; provides planned therapeutic activities, personal care services, nursing care, special therapeutic services, dietary services, social work services, and, transportation.
Community Living Homes (ALS)     State licensed personal care homes; services include 24-hour supervision, medically-oriented personal care, periodic nursing supervision, and, health-related support services. 



Online Directives Information System (ODIS)




See the DAS Publications  page for CCSP reports, brochures, and forms.


New Provider Enrollment Process (See Section 601.2)
Three-step process:

1.  Information Session
•         Sessions are held in February and August.
•         Attendance is NOT required.
•         If you wish to attend the Information Session, you must submit a registration.
2.  Pre-qualification process (March 1-31 and September 1-30)
•         Applicants who meet the Pre-Qualification requirements are invited to continue to the next screening level. Interested providers must submit Pre-Qualification documents, as specified in Section C.1 during a specified recruitment cycle. All applicants must meet the requirements of pre-qualification to be eligible to submit an application packet.

3.  CCSP Medicaid Provider Application Process (orientation training)

3.  CCSP Medicaid Provider Application Process (orientation training)